{"id":15218,"date":"2025-05-06T13:11:21","date_gmt":"2025-05-06T17:11:21","guid":{"rendered":"https:\/\/www.bluesaocanada.com\/warranty-policy\/"},"modified":"2025-05-12T14:02:57","modified_gmt":"2025-05-12T18:02:57","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.bluesaocanada.com\/fr\/warranty-policy\/","title":{"rendered":"Politique de garantie"},"content":{"rendered":"<p class=\"\" data-start=\"128\" data-end=\"179\"><strong data-start=\"128\" data-end=\"146\">BlueSAO Canada<\/strong><br data-start=\"146\" data-end=\"149\" \/><strong data-start=\"149\" data-end=\"168\">Date d&rsquo;entr\u00e9e en vigueur :<\/strong> 2025-05-01<\/p>\n<p class=\"\" data-start=\"181\" data-end=\"426\">Chez <strong data-start=\"184\" data-end=\"202\">BlueSAO Canada<\/strong>, nous garantissons la qualit\u00e9 et le savoir-faire de nos <strong data-start=\"257\" data-end=\"292\">instruments chirurgicaux v\u00e9t\u00e9rinaires<\/strong>, <strong data-start=\"294\" data-end=\"306\">implants<\/strong>, et <strong data-start=\"312\" data-end=\"335\">fournitures orthop\u00e9diques<\/strong>. Cette politique de garantie d\u00e9crit la couverture, les limitations et le processus pour les demandes de garantie.<\/p>\n<hr class=\"\" data-start=\"428\" data-end=\"431\" \/>\n<h4 data-start=\"433\" data-end=\"461\">1. <strong data-start=\"440\" data-end=\"461\">Couverture de la garantie<\/strong><\/h4>\n<ul data-start=\"463\" data-end=\"861\">\n<li class=\"\" data-start=\"463\" data-end=\"662\">\n<p class=\"\" data-start=\"465\" data-end=\"662\"><strong data-start=\"465\" data-end=\"486\">Produits standard<\/strong> : BlueSAO Canada garantit que ses produits seront exempts de d\u00e9fauts de <strong data-start=\"559\" data-end=\"588\">mat\u00e9riaux et de fabrication<\/strong> sous usage normal pendant une p\u00e9riode de <strong data-start=\"622\" data-end=\"635\">12 mois<\/strong> \u00e0 compter de la date de livraison.<\/p>\n<\/li>\n<li class=\"\" data-start=\"666\" data-end=\"861\">\n<p class=\"\" data-start=\"668\" data-end=\"861\"><strong data-start=\"668\" data-end=\"703\">Produits personnalis\u00e9s et sur commande<\/strong> : La couverture de la garantie s&rsquo;applique aux d\u00e9fauts de mat\u00e9riaux et de fabrication, mais ne couvre pas les performances li\u00e9es \u00e0 la conception si celle-ci a \u00e9t\u00e9 approuv\u00e9e par l&rsquo;acheteur.<\/p>\n<\/li>\n<\/ul>\n<hr class=\"\" data-start=\"863\" data-end=\"866\" \/>\n<h4 data-start=\"868\" data-end=\"911\">2. <strong data-start=\"875\" data-end=\"911\">Ce que la garantie ne couvre pas<\/strong><\/h4>\n<p class=\"\" data-start=\"913\" data-end=\"942\">Cette garantie ne couvre pas :<\/p>\n<ul data-start=\"943\" data-end=\"1224\">\n<li class=\"\" data-start=\"943\" data-end=\"1030\">\n<p class=\"\" data-start=\"945\" data-end=\"1030\">Les dommages r\u00e9sultant d&rsquo;une mauvaise utilisation, d&rsquo;un abus, d&rsquo;un stockage incorrect ou de modifications non autoris\u00e9es.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1031\" data-end=\"1063\">\n<p class=\"\" data-start=\"1033\" data-end=\"1063\">L&rsquo;usure normale due \u00e0 l&rsquo;utilisation.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1064\" data-end=\"1129\">\n<p class=\"\" data-start=\"1066\" data-end=\"1129\">Les produits utilis\u00e9s en dehors du cadre de la pratique m\u00e9dicale v\u00e9t\u00e9rinaire.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1130\" data-end=\"1224\">\n<p class=\"\" data-start=\"1132\" data-end=\"1224\">Les articles endommag\u00e9s pendant l&rsquo;exp\u00e9dition (r\u00e9f\u00e9rez-vous \u00e0 notre <strong data-start=\"1176\" data-end=\"1195\">politique d&rsquo;exp\u00e9dition<\/strong> pour les r\u00e9clamations li\u00e9es aux dommages durant l&rsquo;exp\u00e9dition).<\/p>\n<\/li>\n<\/ul>\n<hr class=\"\" data-start=\"1226\" data-end=\"1229\" \/>\n<h4 data-start=\"1231\" data-end=\"1255\">3. <strong data-start=\"1238\" data-end=\"1255\">Processus de r\u00e9clamation<\/strong><\/h4>\n<p class=\"\" data-start=\"1257\" data-end=\"1286\">Pour initier une r\u00e9clamation de garantie :<\/p>\n<ol data-start=\"1287\" data-end=\"1527\">\n<li class=\"\" data-start=\"1287\" data-end=\"1353\">\n<p class=\"\" data-start=\"1290\" data-end=\"1353\">Contactez <strong data-start=\"1298\" data-end=\"1324\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1300\" data-end=\"1322\">info@bluesaocanada.com<\/a><\/strong> ou appelez le <strong data-start=\"1333\" data-end=\"1352\">+1 514-608-3929<\/strong>.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1354\" data-end=\"1444\">\n<p class=\"\" data-start=\"1357\" data-end=\"1444\">Fournissez votre num\u00e9ro de commande original, une description du d\u00e9faut, ainsi que des photos \u00e0 l&rsquo;appui.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1445\" data-end=\"1527\">\n<p class=\"\" data-start=\"1448\" data-end=\"1527\">Apr\u00e8s examen, nous pourrions demander le retour du produit d\u00e9fectueux pour inspection.<\/p>\n<\/li>\n<\/ol>\n<hr class=\"\" data-start=\"1529\" data-end=\"1532\" \/>\n<h4 data-start=\"1534\" data-end=\"1553\">4. <strong data-start=\"1541\" data-end=\"1553\">Recours<\/strong><\/h4>\n<p class=\"\" data-start=\"1555\" data-end=\"1660\">Si un produit est jug\u00e9 d\u00e9fectueux et couvert par la garantie, BlueSAO Canada, \u00e0 sa discr\u00e9tion :<\/p>\n<ul data-start=\"1661\" data-end=\"1755\">\n<li class=\"\" data-start=\"1661\" data-end=\"1686\">\n<p class=\"\" data-start=\"1663\" data-end=\"1686\"><strong data-start=\"1663\" data-end=\"1673\">R\u00e9parera<\/strong> le produit.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1687\" data-end=\"1713\">\n<p class=\"\" data-start=\"1689\" data-end=\"1713\"><strong data-start=\"1689\" data-end=\"1700\">Remplacera<\/strong> le produit.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1714\" data-end=\"1755\">\n<p class=\"\" data-start=\"1716\" data-end=\"1755\"><strong data-start=\"1716\" data-end=\"1726\">Remboursera<\/strong> le prix d&rsquo;achat original.<\/p>\n<\/li>\n<\/ul>\n<hr class=\"\" data-start=\"1757\" data-end=\"1760\" \/>\n<h4 data-start=\"1762\" data-end=\"1796\">5. <strong data-start=\"1769\" data-end=\"1796\">Limitation de responsabilit\u00e9<\/strong><\/h4>\n<p class=\"\" data-start=\"1798\" data-end=\"1993\">La responsabilit\u00e9 de BlueSAO Canada se limite \u00e0 la r\u00e9paration, au remplacement ou au remboursement des produits d\u00e9fectueux comme d\u00e9crit dans cette politique. Nous ne sommes pas responsables des dommages indirects, accessoires ou cons\u00e9cutifs.<\/p>\n<hr class=\"\" data-start=\"1995\" data-end=\"1998\" \/>\n<h4 data-start=\"2000\" data-end=\"2024\">6. <strong data-start=\"2007\">Droit applicable<\/strong><\/h4>\n<p class=\"\" data-start=\"2026\" data-end=\"2128\">Cette politique de garantie est r\u00e9gie par les lois de la <strong data-start=\"2078\" data-end=\"2100\">province du Qu\u00e9bec<\/strong> et les lois du <strong data-start=\"2117\" data-end=\"2127\">Canada<\/strong>.<\/p>\n<hr class=\"\" data-start=\"2130\" data-end=\"2133\" \/>\n<h4 data-start=\"2135\">7. <strong data-start=\"2142\" data-end=\"2165\">Coordonn\u00e9es<\/strong><\/h4>\n<p class=\"\" data-start=\"2167\" data-end=\"2200\">Pour les r\u00e9clamations de garantie ou des questions :<\/p>\n<p class=\"\" data-start=\"2202\" data-end=\"2248\">\ud83d\udcde +1 514-608-3929<br data-start=\"2220\" data-end=\"2223\" \/>\ud83d\udce7 <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2226\" data-end=\"2248\">info@bluesaocanada.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BlueSAO CanadaDate d&rsquo;entr\u00e9e en vigueur : 2025-05-01 Chez BlueSAO Canada, nous garantissons la qualit\u00e9 et le savoir-faire de nos instruments chirurgicaux v\u00e9t\u00e9rinaires, implants, et fournitures orthop\u00e9diques.<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":84,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15218","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/pages\/15218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/users\/84"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/comments?post=15218"}],"version-history":[{"count":1,"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/pages\/15218\/revisions"}],"predecessor-version":[{"id":15220,"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/pages\/15218\/revisions\/15220"}],"wp:attachment":[{"href":"https:\/\/www.bluesaocanada.com\/fr\/wp-json\/wp\/v2\/media?parent=15218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}