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Return & Refund Policy
Returns are accepted within 30 days of delivery for unused, unopened products in original packaging. Custom or special-order items, including implants and opened sterile products, are non-returnable. Defective or damaged items may be exchanged or refunded—contact info@bluesaocanada.com or +1 514-608-3929 within 5 business days. Shipping fees are non-refundable. By completing your purchase, you agree to our full Refund & Return Policy.

Medical Use Disclaimer
BlueSAO Canada provides veterinary surgical instruments, implants, and medical technology products intended for use by licensed veterinary professionals only. It is the purchaser’s responsibility to ensure all products are used in compliance with local, provincial, and federal regulations. BlueSAO Canada is not liable for any misuse, off-label use, or improper handling of its products. Custom products are final sale and not eligible for return unless defective.